Comments on: Yahoo! Music and MasterCard

By: Exposing_RipOffs

Exposing_RipOffs — Fri, 11 Jan 2008 16:05:17 +0000

WARNING!!! NO 14 DAY TRIAL IF YOU USE MASTERCARD!

Upon signing up, we realized that Yahoo! Unlimited wasn’t exactly unlimited…you can’t find or use the “To Go” options with MP3 players. And, we also had the nice problem of not seeing that they honored the two year agreement–when I logged in and went to My Account, it only showed that I was paid up for one year–so we assumed we didn’t get the deal.

And because we used our Mastercard (with a little benefit of getting 2 years), they hit the card for the subscription fee and then claim there’s a second set of terms and conditions whereby the 14 day trial is not honored.

We signed up, realized we couldn’t use our MP3 player and cancelled the service one day later. And for this, we get to pay $71 and have a useless service. The service remains active for one year if you cancel, and two if you don’t…well, we already cancelled, they got their money and we get the shaft.

Shame on you Yahoo! and Shame on Mastercard.

By: luc

luc — Fri, 31 Aug 2007 09:08:45 +0000

I signed up for that nearly a year ago – 2 Years for the price of one if I used a Mastercard. At the time it was 59.88, so of course I signed up with a MC.
Now I’m getting emails that I will be billed annually, as in this year, one year later after buying a 2 year subscription. So after one year they are going to charge me the current price of $71.88 for the next year.

What happened to my second year???

Still happy I didn’t give Apple any of my money though

By: barrhalevi

barrhalevi — Tue, 02 Jan 2007 22:03:27 +0000

This offer still applies only to completely new customers only- ie never having paid for any music services.
Further, the description of actual qualifications is only clear in the terms that appear during enrollment, not in the advertisement. I have to say I am additionally disappointed because these terms also specify it is non-refundable. This latter makes me wonder how “innocent” the misleading description of “new” customers is.

By: magikrat

magikrat — Mon, 25 Dec 2006 05:25:03 +0000

So I guess there’s no holiday gift for existing subscribers…

By: bobbocow

bobbocow — Thu, 09 Nov 2006 22:24:34 +0000

Hello — I subscribed to Yahoo Music Unlimited a few days ago, with the impression I was getting a two-fer because I used my Mastercard. There was nothing in the sign-up proceedure to indicate I the offer was closed, and there was also nothing in the confirmation email to indicate I got the second year….I had previously used this Yahoo ID [and also the same M/C number] to purchase Launchcast Plus.
My Yahoo Billing info indicates no freebie, and I’m a little miffed. Also, as of today, I should still be on a “free trial”, but my account info ominously says “active” *sigh*, and I noticed by M/C has been charged — “pending”, apparently.
So, what’s the deal? Am I out of luck here, or should I be phoning one of the magic numbers lol. BTW — I LOVE the service.
If anyone can comment I would appreciate it — TIA Tom

By: kkwst2

kkwst2 — Tue, 24 Oct 2006 04:27:03 +0000

A comment on my experience. I signed up for the unlimited service using MC using the appropriate link. The instructions said it required a new subscription and a MC payment to get the deal. I sign up using MC on 9/5. It informs me I’ve purchased 1 year, but I have seen that this is normal. In the confirmation mail, it says I’ll be billed on 9/13.

When I realized a week ago that my account still says I’ll be billed on 9/13/07. When I e-mailed customer service, was told I don’t qualify since I signed up for a “free trial” first. Follow up e-mails for clarification have thus far been unsuccessful. This is BS. I’ve had a Yahoo e-mail account for years, but have never been a paying customer (or non-paying for that matter)of Yahoo Music.

So buyer beware. Either they are instructed to make up some excuse or the customer service people are just lazy morons. I obviously cannot recommend this service.

By: magikrat

magikrat — Fri, 20 Oct 2006 01:06:16 +0000

Any updates, Mike? Are you still thinking that non-new & existing subscribers might get the deal at some point?

By: kdt511

kdt511 — Thu, 19 Oct 2006 18:13:51 +0000

I just signed up and it’s only reflecting that i’m getting 1 year out of this deal on the billing page. I called Customer Service and she told me that it’s only good for new Mastercard holders. It doesn’t say that anywhere on the sign up page and i think it’s complete BS. Why do these customer service people make things up?

By: Shoot2Thrill

Shoot2Thrill — Wed, 11 Oct 2006 16:32:04 +0000

It was changed in the last day or so. That’s good!

By: LonghornXP

LonghornXP — Wed, 11 Oct 2006 15:10:06 +0000

I’m not sure when it was updated but as of right now the offer is still good and expires on 1-31-2007 now. Same offer and still for new customers only.